Before you Contact Us directly please check whether we have already answered your question in our FAQ section. If we haven't answered your specific question below then please proceed with your enquiry.
Fill out the form below with your details to become an affiliate member of our Learning Community Exchange and keep up to date with new developments in your field of interest.
Thank you for choosing our educational products on www.amso.online. Please read this policy in relation to purchased course(s) and/or standalone module(s) carefully.
The course fee is non-refundable if cancellation is requested within 30 days of the start of the course (1st September or 1st March). Cancellation earlier than 30 days will attract an administration charges of 10% provided the course learning material has not been accessed online and/or onsite at our training facility. If it has been accessed, the course fee is non-refundable.
The fee of any standalone module is non-refundable once online and/or onsite access have been set up.
Exchange of one module with another within a specific course is permitted if the request is made within 30 days of the start of the course (1st September or 1sr March) and provided the course learning material has not been accessed online and/or onsite at our training facility. Standalone modules are non-exchangeable.
Refunds will be made, after the appropriate deductions, using the same original method of payment.
Data Protection Legislation: GDPR: General Data Protection Regulation ((EU) 2016/679) from the 25th May 2018 and thereafter (i) unless and until the GDPR is no longer directly applicable in the UK, the GDPR and any national implementing laws, regulations and secondary legislation, as amended or updated from time to time, in the UK and then (ii) any successor legislation to the GDPR or the Data Protection Act 1998.
Personal information is information or an opinion, in any form and whether true or not, about an individual whose identity is apparent or can reasonably be ascertained from the information or opinion. There are further special provisions which apply to the collection of some personal information which is known as sensitive information. This includes health information and information about a persons’ race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences and criminal history. Other than member’s contact details, gender and professional information we do not hold other information on any member.
You consent that we; (i) hold and process personal data relating to individuals for legal, personnel, administrative and management purposes and in particular to the processing of any “sensitive personal data” (as defined in the Data Protection Legislation) relating to you as appropriate and (ii) make such information available to any Group Company and its legal and professional advisers, regulatory authorities, government or quasi-governmental organisations.
We shall maintain, in accordance with binding Data Protection Legislation written records of all categories of processing activities carried out by us on your behalf.
We are required to collect personal information in order to be able to provide our members with requested services. The kinds of personal information we collect and store will depend on the services you request from us. It may include amongst other things:
We collect your personal information so that we can use it for our functions and activities which include, amongst other things:
Personal information we collect from you may be disclosed:
We may also obtain personal and other information from some or all of the above to enable us to provide our services or products to you. When we obtain personal and other information from third parties whom we are referred to by you, we will assume and you will ensure that you have made that third party aware of the referral of the persons and purposes involved in the collection, use and disclosure of the relevant personal or other information.
If we use or disclose your personal information for a purpose (the “secondary purpose”) other than the main reason for which it was originally collected (the “primary purpose”), to the extent required by law, we will ensure that:
If you visit our website (https://www.amso.online) or our Virtual Learning Environment “WeLearn” site (https://meded.amso.online), some of the information we and/or our contractors collect about your visit to our website is not personal information because it does not reveal your identity.
Site visit information When you visit our website, we and/or our contractors collect general information about your visit which may include your server address, the date and time of your visit, the pages you accessed, the information you downloaded and the type of Internet browser you used. We and/or our contractors may use this information in anonymous, aggregated form, for statistical purposes only, to assist us in improving the quality and usability of our website.
Cookies A cookie is a small string of information that a website transfers to your browser for identification purposes. The cookies we and/or our contractors use may identify individual users. Cookies can either be “persistent” or “session” based. Persistent cookies are stored on your computer, contain an expiration date, and are mainly for the user’s convenience. Session cookies are short-lived and are held on your browser’s memory only for the duration of your session; they are used only during a browsing session, and expire when you quit your browser.
We and/or our contractors may use both session and persistent cookies. This information may be used to personalise your current visit to our and our contractors’ websites. Upon closing your browser, the session cookie is destroyed. Most Internet browsers can be set to accept or reject cookies. If you do not want to accept cookies, you can adjust your Internet browser to reject cookies or to notify you when they are being used. However, rejecting cookies may limit the functionality of our website.
You can access your personal information that we hold by accessing your personal dashboard after logging on to our Learning Community through the amso.online website. You may also write to us asking for access to your personal information that we hold and in this circumstance we may charge you a reasonable fee for this. It is important to us that the personal information we hold about you is accurate, complete and up to date. If you are aware that this is not the case you should log on the website through “Login to our Learning Community” and correct the information without delay. At your written direction, we shall delete the Personal Data and copies thereof to you on termination of these Terms and Conditions unless we are required by Applicable Law to store the Personal Data, but we shall not be required under this clause to delete Personal Data (including from backup copies), which has been stored in accordance with any retention periods set out in our retention policy, where to do so would not be technically reasonable having regard to all the circumstances.
If you have a complaint about the way we have dealt with your personal information, please contact us at firstname.lastname@example.org and we will make all reasonable attempts to respond to your complaints or requests.
Please contact us through <email@example.com> if you have any queries about the personal information that we hold about you or the way we handle that personal information.
Policy updated May 2018
We welcome all of our new members - apply before 15th January 2019 for our March intake, and you will benefit from a 5% discount on the module fee (not applicable if you are already eligible for the discounted fee for nurses/midwifes/trainees). Join our Learning Community free of charge, and get access to the Learning Community Exchange, a forum for our members to discuss cases, techniques, procedures, technology and learning methods related to medical education